Switching to CamWorks?

Started by Jim at Gentex, September 19, 2022, 06:17 AM

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mkd

Figma
 they were beloved by developers inside microsoft etc. They had some magic software sauce.
 Adobe's profitability went parabolic by ending the pirate distribution of hard drive installs.

TSmcam

Quote from: JParis on September 20, 2022, 05:08 AMI will say "usually"

We had one Company President who was adamant about switching over the NX back in the mid-2000's...I quite literally was yelled at by him for bringing up the exact things mentioned and the associated costs....nevermind the costs of the Engineering Department switchover....literally, walked into my office, shut the door and went on about how we were getting "the cadillac of software and we were most certainly NOT sticking with Mastercam or their current engineering software"

So I became "UGNX :cheer:  :cheer:  :cheer:"

After nearly a million dollars in software, training, downtime and months of backlog.....they decided to scrap the "cadillac of software" we upgrade and bought another seat of Mastercam and Solidworks was launched in Engineering...


At my day (well, part time day) job, we kind of went through the same thing. Had Mastercam. Reseller was and still is, a complete tool. It got to a point where we didn't want to give him any more of our business, so we looked at NX.

On the face of it, it looked good, and was capable. Technical guy for support seemed good, so we bought a license. Well, support fizzled out, and we never got one post (out of six) dialled completely. The money we spent on training and posts was up there.

We rolled to back Mastercam for a few months, until the move was made to TopSolid. That worked out better, because the TopSolid reseller is a good guy, who provides rock solid support..... 8)  :whistle:  :smoke:  :rofl:
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CNC Softwares own 'lil piece of Poison Ivy.
TopSolid for the Win :)

gcode

#32
Quote from: TSmcam on September 20, 2022, 01:18 PMsupport fizzled out
far too many vendors think "support" means just cashing the maintenance check

We looked at NX here back in 2013
The NX vendor did not do posts and referred us to a private party who did posts "on the side"
He ballparked us at $100K+ for posts, which brought our evaluation of NX to dead stop.


TSmcam

Quote from: gcode on September 20, 2022, 01:34 PMfar too many vendors think "support" means just cashing the maintenance check

We looked at NX here back in 2013
The NX vendor did not do posts and referred us to a private party who did posts "on the side"
He ballparked us at $100K+ for posts, which brought our evaluation of NX to dead stop.



Indeed. Support to me, is answering queries promptly, providing minor post updates/mods, and generally being there to help. Everything our MC reseller doesn't do.

I'm not sure what NX is like down here for support nowadays. It is a long time since I have had anything to do with it. Our box with disks is sitting the cupboard gathering dust.

We last used NX in 2015.
CNC Softwares own 'lil piece of Poison Ivy.
TopSolid for the Win :)

mega

Quote from: mkd on September 20, 2022, 11:41 AMAdobe just paid 20 billion for a startup software company. Couldn't beat them, had to eat them.
I'm hoping to exit like that
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