DN Solutions (Doosan) SMX2600ST

[CNCAppsJames]

I guess I'm not really worried about operators. All of our operators are off white in color...

RAYCIS!

#REPORTED



In the commodity machine market you'll have a tough time beating Doosan. If you can keep in mind it's not an Okuma, and don't expect it to be or perform like an Okuma then all you've got to lose is time and productivity if nobody wants to touch your new bastard child.

[YoDoug]

RAYCIS!

#REPORTED



In the commodity machine market you'll have a tough time beating Doosan. If you can keep in mind it's not an Okuma, and don't expect it to be or perform like an Okuma then all you've got to lose is time and productivity if nobody wants to touch your new bastard child.

I said off white, not white!

[YoDoug]

Well we went Friday to look at a SMX2600. I can say not impressed. As far as the machine build, it looks decent. The problem is the control is so not user friendly compared to what we are used to with Okuma. I was hoping the new CUFOS Front end that DN has would fix that, but it is not on the machine we have been quoted and we would have to wait too long to get it. The machines we looked at didn't have the newer iHIMI control, but the machine we have been quoted has it so that may help. I am waiting for an answer to about 5-6 high level questions on control functions that so far no one can answer, all are simple basic features of OSP. I think most can be done but I think our usage goes beyond that of most shops so I need to get to the right tech person to answer them. In DN/Ellison's defense, there was not an AE for either at the customer when we looked at the machines. We were relying on the customer and they did not have the answers we were looking for.

[Zoffen]

I am waiting for an answer to about 5-6 high level questions on control functions that so far no one can answer, all are simple basic features of OSP. I think most can be done but I think our usage goes beyond that of most shops so I need to get to the right tech person to answer them. In DN/Ellison's defense, there was not an AE for either at the customer when we looked at the machines. We were relying on the customer and they did not have the answers we were looking for.

One thing that might not be too apparent(at first) when moving to a new platform can be things like this. Yes they may be able to do what you are asking, but its SOOOOO difficult to get the answers you need RIGHT NOW to get the job done. There might be ONLY 50 people on the planet that can answer your question and its like herding cats to get them to respond in a timely manner.

[gcode]

Yes they may be able to do what you are asking, but its SOOOOO difficult to get the answers you need RIGHT NOW to get the job done. There might be ONLY 50 people on the planet that can answer your question and its like herding cats to get them to respond in a timely manner.

and they might be blowing smoke up your ass
I can't count the times I've had tech support guys tell me, "We can't do that" after the sales guys suggested otherwise

We once bought a 5X gantry mill from Mighty Viper.
My boss wisely negotiated a one year right of return.
On day 364 he told them to come haul their POS out of here
They baulked and he told them that they would find their machine on the sidewalk out front
if they didn't start breaking it down immediately.

[YoDoug]

Well, the boss just issued a PO for another Multus B300II. It is not the U3000 that we would have liked to get, but we can offload most of our round parts from our U3000 and focus it on the new milling work we have lined up. The only downside is it will be a one off as far as capability and backup. If the machine goes down for a extended length we may have to scramble to make parts. Ultimately we end up ordering a new lathe about every 10 months so next years purchase will most likely be a U3000 or other.

[CNCAppsJames]

The AE position is where a lot of guys go before making the jump to sales for the big bucks. I am seeing more and more people disillusioned with tech support in a LOT of areas. It's unfortunate and it's not limited to FANUC controls either. Everyone is looking to their next gig. Guess that makes me a dinosaur. My "next gig" is the same thing just newer technology.  

That being said, an I need to know "right now"... IMHO that is an unreasonable expectation for every question.

[CNCAppsJames]

That machine would have never got a fair shake in your shop. You know it. I know it. We ALL know it. You need to stick with OSP you're too set in your ways to allow something else to succeed. 😜

[YoDoug]

The AE position is where a lot of guys go before making the jump to sales for the big bucks. I am seeing more and more people disillusioned with tech support in a LOT of areas. It's unfortunate and it's not limited to FANUC controls either. Everyone is looking to their next gig. Guess that makes me a dinosaur. My "next gig" is the same thing just newer technology.

That being said, an I need to know "right now"... IMHO that is an unreasonable expectation for every question.

LOL, all of the questions I have, I could have easily answered in a short phone call when I worked as an Okuma AE.

[YoDoug]

That machine would have never got a fair shake in your shop. You know it. I know it. We ALL know it. You need to stick with OSP you're too set in your ways to allow something else to succeed. 😜

Not true, if I knew we could do the same types of functions to make it simple for the operators it would get a fair shake.

[MIL-TFP-41]

LOL, all of the questions I have, I could have easily answered in a short phone call when I worked as an Okuma AE.

Not all AE's are equal. Some are next to fucking worthless. I once had a DMG-Mori AE tell me that he never heard of tapping in G95. Same guy also told me we were the only ones he had ever seen use dynamic offsets (G54.2) on a horizontal. And that guy was one of the better AE's I have come across.

[CADCAM396]

yep one AE told me g54 does not designate machine coordinate system...








OH thats right he was an Okuma fan boy, said something like use G15 H1 .. WTF

[YoDoug]

yep one AE told me g54 does not designate machine coordinate system...








OH thats right he was an Okuma fan boy, said something like use G15 H1 .. WTF

When I was an Okuma AE that was probably the most common gripe from shops when we were training on their first Okuma mill.

[CADCAM396]

I could roll just fine with it.  Okuma that is...
am sporting a 90's Fadal at the moment. we run in fanuc mode but in an earlier life we used E1,E2 etc for work offsets. Does not make any difference to me as long as the post does its thingy to the letter.

[Incogneeto]

I would wait... bringing another brand of machine that speaks a different language than your Okumas will cause way more
problems than waiting 6 months.
It will mean new posts, new Vericut machines, learning a new control and new gcode.
And once you get it running it will be the bastard step child.
The files you build for it will not run on your Okuma's and you Okuma files will not run on the new machine.
We have 3 or 4 different makes and models of VTL's and HBM's and the problems that cause are endless.

Ahem..... Job Security.